Effective Date: October 3, 2019
At Safe Text Now, privacy is a priority. This Privacy Policy sets out how Safe Text Now, LLC and its group of companies (“us,” “our,” or “we”) collect and use information from customers and other individuals who access or use our websites, including SafeTextNow.com, our mobile applications, our web client or professional client, and/or any of our other sites, products, or services that link to this Privacy Policy (the “Services”). By using our Services, you understand that we will collect and use your information as described in this Privacy Policy (collectively “you”).
If you or your organization has an individual agreement with us, that agreement may have privacy terms that also apply to the information you provide to us under that agreement. Please review the terms in that agreement as they may be different or more restrictive than the terms in this Privacy Policy.
This Privacy Policy does not apply to any third-party websites and apps that you may use, including any linked to in our Services. You should review the terms and policies for third-party websites and apps before clicking on any links.
SafeTextNow’s core product and Services help users create and upload signatures for digital or electronic transmission, such as electronically signing a prescription and authorizing the uploading of the signature for such prescription. As part of our Services, users want us to collect and record information that helps the parties prove the validity of the document. This information includes the persons who are involved in the transactions and the devices those persons use.
We recommend that you read this Privacy Policy in full to ensure you are fully informed. However, if you want to access a particular section of this Privacy Policy, please refer to the below table.
1. How We Collect Information
2. Use of Information
3. Information Sharing
4. Retention of Information
5. Your Choices
6. Acknowledgement & Consent
7. How We Protect Your Information
8. Changes to This Policy
9. How to Contact Us
1. HOW WE COLLECT INFORMATION
To provide and improve our Services and to support advertising and marketing, we collect information about visitors to our sites, users of our Services, the devices they use, and sometimes their locations.
We collect certain information directly from you, such as when you fill out forms with a name or email address. We collect other information, usually about devices, browsers, or locations, automatically (without you typing it into a form). We may also collect information about you from other sources, such as if we purchase a list of contact information of people who may be interested in our Services.
You have choices about whether you visit our sites, install our apps, or provide information to us. However, if you do not provide us with certain information, you may not be able to use some parts of our Services.
Personal Information
When you register for SafeTextNow, we collect information that personally identifies you, such as your name, address, mobile telephone number, e-mail addresses and other information that you provide to us (“Personal Information”). You may be asked to provide us with certain Personal Information when you register to use the Services, and at other times. The decision to provide this information is voluntary. However, if you choose not to provide the requested information, you may not be able to use certain features of the Services.
With your permission, which you may withdraw at any time, we will collect your contact lists and/or address book data. This allows us to connect users of the Service and place them in appropriate user groups. As such, we may indicate who of your connections are also users of the Service, and likewise we may indicate to your connections the same regarding you. This feature allows you to connect with other users of the Service and may allow other users of the Service to communicate directly with each other. In order to do this, and to make sure we give users the most up-to-date information, we will periodically check for updates to your contact lists and/or address book data.
If you provide your third-party account credentials to us via a single-sign-on integration or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy.
Usage Data
We automatically collect usage information that allows us to collect information regarding how users access and use the Services (“Usage Data”). For example, when you download and use Services such as SafeTextNow, we automatically collect information on the type of device you use and the device identifier (or “UDID”). Additionally, each time you use the Services, we automatically collect information regarding the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view on our Site, the time and duration of your visits to the Site, crash logs and other information relating to your use of the Services. We use this information to analyze trends, administer the Services, troubleshoot any user problems, and to enhance and update the Services.
Cookies And Do Not Track
Like many other websites, we use cookies on the Site (a small removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit our Site or use our Services). We do not use cookies to collect Personal Information but rather to improve the quality of the Services. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the Site may not function if you delete or disable cookies. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.
Additionally, your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time.
2. USE OF INFORMATION
In general, we collect, use, store, and process your information to provide our Services, to fix and improve them, to develop new Services, and to market our companies and their products and Services. Here are some examples of how we use the information we process:
· Provide you with the Services and products you request and collect payments
· Send you records of our relationship
· Market features, products, or special events using email or phone or send you marketing communications about third party products and services we think may be of interest to you
· Record details about what happens with electronic documents, such as who viewed or signed, the devices used and when these events occur
· Choose and deliver content and tailored advertising
· Create and review data about our users and how they use our Services
· Test changes in our Services and develop new features and products
· Fix problems you may have with our Services, including answering support questions and resolving disputes
· Manage the Services platform including support systems and security
· Prevent, investigate and respond to: fraud, unauthorized access to or use of our Services, breaches of terms and policies, or other wrongful behavior
· Comply with legal obligations
· Meet legal retention periods
Other Uses. We may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device to help with goals like research and marketing. This Privacy Policy does not apply to our use of such aggregated or de-identified information.
Lawful Basis for Processing Your Information. Our lawful basis for collecting and using the information described in this Privacy Policy will depend on the information concerned and the specific context in which we collect or use it.
We normally collect or use information from you or others only where we have your consent to do so, where we need the information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your vital interests or those of another person. For example, when we:
· Use information to create and manage an account, we need it in order to provide relevant Services.
· Gather and record data associated with use of a digital certificate or digital signature, it is to comply with regulations.
· Use names and email addresses for email marketing purposes, we do so with your consent (which you can withdraw at any time).
· Gather usage data and analyze it to improve our Services, we do so based on our legitimate interest in safeguarding and improving our Services.
If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us.
3. INFORMATION SHARING
We do not rent, sell, or share your information with third parties except as described in this Privacy Policy. We share information as follows:
· Service Providers. We share your information with other companies we use to support our Services. These companies provide services like intelligent search technology, intelligent analytics, advertising, authentication systems, bill collection, fraud detection, and customer support. We have contracts with our service providers that address the safeguarding and proper use of your personal information.
· Affiliates. We may share your information with other companies under common ownership or control with SafeTextNow. These companies use your information as described in this Privacy Policy.
· Marketing Partners. We may share your information with sponsors of events, webinars or sweepstakes for which you register, or other parties with whom we may engage in joint marketing activities.
· Public or Government Authorities. We may share your information to follow applicable law or to respond to legal process (like a subpoena). We also may share your information when there are threats to the physical safety of any person, violations of this Privacy Policy or other agreements, or to protect the legal rights of third parties, including our employees, users, or the public.
· Business Transactions. We may share your information during a corporate transaction like a merger, or sale of our assets, or as part of the due diligence for such contemplated transactions. If a corporate transaction occurs, we will provide notification of any changes to control of your information, as well as choices you may have.
· Consent. We may share your information in other ways if you have asked us to do so or have given consent. For example, with your consent, we post user testimonials that may identify you.
Your information may also be shared as described below:
· Other users. When you allow others to access, use, or edit content in your account, we share that content with them. For example, if you send an envelope to others for review or signature, we make the contents of the envelope available to them.
· Third Parties. When you make a payment to another user within our Services, we share your payment method details with the third-party payment processor selected by you or the other user.
· Public Information.
· User-Generated Content. When you comment on our blogs or in our community forums, this information may also be read, collected, and used by others.
· Profile Information. When you create a SafeTextNow profile, other SafeTextNow users can view your profile information.
· Your Employer or Organization. When you create an account or user role with an email address assigned to you as an employee, contractor or member of an organization, such as [email protected] or [email protected], that organization (if it is a SafeTextNow customer with certain features) can find your account and take certain actions that may affect your account.
4. RETENTION OF INFORMATION
We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal data and limit active use of it.
5. YOUR CHOICES
This section describes many of the actions you can take to change or limit the collection or use of your information.
· Profile. You are not required to fill out a profile. If you do, you can access and review this information. If any information is inaccurate or incomplete, you can make changes in your account settings.
· Marketing Messages. You can opt out of email marketing messages we send. You can opt out of these messages by clicking on the “unsubscribe” link in the email message. Please note that we may send you one message to confirm you want to opt out. If you are a registered user of our Services, or if you have engaged in transactions with us, we may continue to send transactional or relationship messages (e.g., signing notifications or account notifications) after you opt out of marketing messages.
· Cookies and Other Related Technology. You can decline cookies through your browser settings. However, if you decline cookies, you may not be able to use some parts of our Services.
· Device and Usage Information. If you do not want us to see your device location, you can turn off location sharing on your device, change your device privacy settings, or decline to share location on your browser.
· Closing Your Account. If you wish to close your account, please log in to your account and edit your plan.
· Complaints. We are committed to resolving valid complaints about your privacy and our collection or use of your personal data. For questions or complaints regarding our data use practices or Privacy Policy, please contact us at [email protected]
6. ACKNOWLEDGMENT & CONSENT
By using our Services, you:
· acknowledge that your information will be processed as described in this Privacy Policy;
· consent to having your information transferred to our affiliates and facilities, in the United States or elsewhere, and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
You may have certain rights related to your personal data, subject to local data protection laws.
7. HOW WE PROTECT YOUR INFORMATION
To keep your information safe, we use physical, electronic, and managerial tools. We apply these tools based on the sensitivity of the information we collect, use, and store, and the current state of technology. Although we take steps to prevent unauthorized access to or use of personal information, the Internet and our Services are not 100% secure. For this reason, we are not able to guarantee that information we collect or store will always be protected from unauthorized access, or that it will only be used as described in this Privacy Policy.
8. CHANGES TO THIS POLICY
We may amend this Privacy Policy to reflect changes in the law, our companies, our Services, our data collection use and practices, or advances in technology. Our use of the information we collect is subject to the Privacy Policy in effect at the time such information is used. Depending on the type of change, we may notify you of the change by posting on this page or by email. Please periodically review this Privacy Policy and carefully review any changes made to this Privacy Policy.
9. HOW TO CONTACT US
For questions or complaints regarding our use of your information or Privacy Policy, please contact us at [email protected] or submit a message by using the link below: https://safetextnow.com/h/contact